Privacy & Security Statement
This Web site is designed to
respect the privacy concerns and rights of those who use it. For
more information about the operation of this Web site and
Our intent is to assure our visitors
and users of the following:
- This Web site is
designed and operated to be a “Trustworthy System.” This
designation means computer hardware, software, and
procedures (a) are reasonably secure from intrusion and
misuse, (b) provide a reasonable level of availability,
reliability, and correct operation, (c) are reasonably
suited to performing their intended functions, and (d)
adhere to generally accepted security procedures. However,
we cannot guarantee the Web site and software-generating
reports will perform reliably and without error.
- The information gathered
and stored on this Web site is contractually protected.
- This Web site does not
provide treatment, evaluation or diagnostic services. Only a
qualified or licensed health care professional can legally
diagnose and treat medical and mental health problems. Our
software helps systematically gather and organize clinical
and behavioral information. Our reports identify issues and
raise statistically relevant concerns that you can discuss
with a qualified health care professional. Options are
presented and recommended, but should not be acted upon
without consultation with a qualified health care
- Information gathered at
this site will not be viewed or released by us to 3rd
parties except at your request. With the exception of
approved internal research, your consent and permission or a
valid court order would be necessary for such release.
- The information collected
will be used for two purposes: to generate health
information reports you can access, and second, we analyze
this information statistically, removing personal
identifiers, to improve the reliability, validity and
usefulness of reports. Identifying information will not
be sold or made available to any individual, company, or
third party. All identifying information will be removed
when we conduct research or publish results. This practice
will protect your privacy.
- You can decline to
complete our screening. Under no circumstances should anyone
be required to use these services under coercion, duress or
well as the material available on this site regarding the
proper use of these reports.
- When you complete a
ScreeningWare survey you are assigned a digital
identification number (“Digital ID”) and a “transaction
number” so that you can find your report and
obtain additional reports from this Web site. You will be
asked to provide certain personal information such as your
name and e-mail address. This information is used for the
limited purposes of sending you your Digital ID, responding
to questions and preparing your report with your name on it.
Please review a sample report to see how the information you
give us is written into our reports.
- We do not collect any
personal information from a visitor to our site unless that
visitor explicitly and intentionally provides this
ScreeningWare keeps all survey
responses and results private.
This information is considered private
rather than privileged, as would be the case of communications
in established doctor-patient relationships. An agreement such
as contained here can be more private than a doctor-patient
treatment relationship – especially in cases in which people use
health insurance to pay for an appointment. Health insurance in
many cases will release information to numerous organizations,
businesses and people affiliated with their organization without
your knowledge or consent. We will not release behavioral and
health survey information without your consent or a lawfully
executed court order.
The purchaser accepts responsibility
for the security of their personal password and user name. No
one will know that you used this Web site unless you tell them,
make that information available to them, they have access to
records on your computer or you give them your username and
password. Speak with a qualified computer technician if you have
concerns about records that could be on your computer. Using a
computer at your work place may not be secure. Employers can and
may have the ability to monitor computer activities. Anyone with
an authorized username and password can access the associated
report. We believe our reports are stored and transmitted in a
manner that is more secure than US Postal Service mail or any
information retained in a physician’s medical files.
Reproduction of Materials
All test items, normative
data, and related materials are copyrighted. No questionnaire
materials may be reproduced without permission. Authorized users
may copy and use reports for their personal use at their own
The user is cautioned: DO NOT release
or share this information with anyone who might use it
inappropriately. The material is sensitive and should be kept
private. The information contained in each report is designed
for use by patients, care-givers and qualified professionals.
ScreenigWare is using
state-of-the-art secure server connection to protect your
information and transaction. We send all data and transactions
to a secure internet computer server at
https//:www.HealthSecure1.Net. This Web site uses 128-bit
encryption. This level of security means no one will be able to
intercept and read your information as it is transmitted over
the Internet. This level of security is referred to as an
RCA-128 standard. It is the highest standard available to the
public and is virtually unbreakable. The actual server is in a
secure room with key-card access to authorized personnel only.
There is 24 hour monitoring and recording of people entering and
using the facility. All data is subject to daily backup and all
data is instantly duplicated on the server as a daily backup.
You can confirm that any page and
information you are sending is secure in one of a few different
ways. If you are able to see the page’s address, look for the
“s” in the “https” of the address line (example:
https://www.HealthSecure.Net). The “s” is not red on your
browser but is colored here so that you can see where it is
located. The “s” means that page is using something called a
secure socket layer (SSL) to protect information on that page.
The other way to know if the page and information is secure is
to look for a small symbol of a padlock at the lower right side
of your Web browser.
System Logout and Record Lock Features
The ScreningWare server protects
sensitive information using automated system logout and record
lock procedures. The server initiates a lockout as an active
parameter in the system when the user exits a page. The system
also logs out when the user leaves the site. A brief interval of
time is required. All information on the screen is saved and
open record locks are released when the user session is
logged out. When the user has completed their questionnaire the
data is locked upon printing their report. The data can only be
accessed by making arrangements with the developers.
Access to client data is
granted to contracted programmers, system developers, customer
support, consulting health care professionals and administrators
who are involved in developing these resources. Information
provided is not part of a confidential health or treatment
record. Our relationship with customers is not that of a
treatment provider. However the data is treated as private.
Contact us if you have any questions or concerns regarding the
privacy of the information you provide.
Credit Card Fraud
We will cooperate fully with
any legally authorized law enforcement investigations pertaining
to credit card fraud or the use of stolen cards. This means we
will cooperate with a legitimate law enforcement investigation
where the risk of credit card fraud has been established. We
will release identifying information regarding the purchaser but
not information related to health and behavior.
We are very sensitive and
aware of the problems associated with spam and viruses. Clients
must provide an e-mail address in order to set up an account and
process data. All e-mail addresses will be kept private in a
secure server with three levels of security including RAD-128
standards. E-mail addresses will not be distributed, sold or
made available to third parties.
Web Site Traffic Information
Because of the way the World Wide Web
communication standards work, when you arrive at or leave our
Web site, we automatically receive the Web address of the site
that you came from or are going to. We also collect information
on which pages of our Web site you visit while you are on the
Web site, the type of browser you use and the times you access
our Web site. We use this information only to understand our
customers’ preferences better and to manage the demands on our
computer server to improve our service. We do not track the Web
sites that you visit before or after you leave our Web site.
Use of “Cookies”
“Cookies” are small files of
data that reside on your computer and allow us to recognize you
as a customer if you return to our site using the same computer
and browser. We may send a “session cookie” to your computer if
and when you log in to your account by entering your username
and password. These cookies allow us to recognize you if you
visit multiple pages on our site during the same session so that
you don’t need to re-enter your password multiple times. Once
you log out or close your browser, these session cookies expire
and no longer have any effect.
Customer Service Correspondence
If you send us
correspondence, including e-mails and faxes, we retain such
information in the records of your account. We will also
retain customer service correspondence and other correspondence
from our Web site to you. We retain these records in order
to measure and improve our customer service and to investigate
potential fraud and violations of our User Agreement. We may,
over time, delete these records as permitted by law.
Questionnaires, Surveys and Profile
From time to time, we offer
optional questionnaires and surveys to our customers for such
purposes as collecting demographic information or assessing
customer interests and needs. The use of the information
collected will be explained in detail in the survey itself. If
we collect personally identifiable information from our users in
these questionnaires and surveys, the users will have the
option not to allow their survey data to be used for research.
All identifying information will be removed when we conduct
What Information Might Be Collected
Whenever someone visits this web site,
we may collect and store the following information: the name of
the domain from which that person accesses the Internet, the
date and time, the Internet address that the person left in
order to visit our site, and the various pages the person visits
while looking at our site.
Release of Information
Our communications will never
sell or give personal identifying information about its
customers or prospective customers to any outside organization
for solicitation purposes. We will not share or disclose
information regarding its customers or prospective customers
except (i) when we receive legal process such as a court order;
(ii) when reasonably necessary to protect employees or assets;
(iii) for internal research, (iv) with your written permission,
or (v) in emergencies where someone’s safety is at risk.
Contacting the Web Site
If you have questions or
concerns about privacy issues, the practices of the site or your
dealings with this Web site, you can contact our support team.
Our e-mail address can be found on the Contact Us area on the